Contact Us
Have a question, feedback, or need help? We're here to assist you.
Response Time
We acknowledge all queries within 24 hours and aim to resolve within 48 hours (business days)
Mon – Sat, 9 AM – 6 PM IST
Grievance Officer
In accordance with the Information Technology Act 2000 and the Digital Personal Data Protection Act 2023, we have appointed a Grievance Officer to address your concerns.
HelixaCare Health Technologies Private Limited
India
As per IT Act rules, the Grievance Officer will acknowledge complaints within 24 hours and resolve them within 30 days. If you are not satisfied with the resolution, you may escalate your concern to the Data Protection Board of India.
Consumer Helpline
If your issue is not resolved through our support, you can reach the National Consumer Helpline:
- Toll-free: 1800-11-4000
- Online: consumerhelpline.gov.in
- E-filing: edaakhil.nic.in